List of Associations ( Europe, Latin America and CPLP)

Call Centers Organisations

Call Centre Management Association
Association Francaise des Centres de Relation Client
Call Centre Forum
Call Centre Managers Association
Call Centre Management Association
Customer Management & Multimedia Call Centre
European Confederation of Contact Centre Organisations
Brazilian Association of Customer Care
Help Desk Institute
Help Desk Institute Europe
Service Quality Management
Support Services Institute
The Telework Association
European Centre for Customer Strategies
Call Centre Association.
Associação Brasileira de Marketing Directo
Associação brasileira de Telemarketing
Asociación de Expertos en Centros de Contacto con Clientes
Call Centers in India
Teleperformance Romania

Outsourcing/Offshoring Organisations

The Shared Services and Business Process Outsourcing Association.
European Outsourcing Association (EOA).
Softjourn - Offshore Software Development Ukraine

Software/Hardware Organisations

Irish Software Association
RUSSOFT
Information Technology Association of the Philippines
National Outsourcing Association (NOA)
ITrain
World Information Technology and Services Alliance

Government Agencies

Industrial Development Authority (IDA
Manchester Investment and Development Agency Service
Scottish Enterprise
Welsh Development Agency.
Latvian Development Agency
Lithuanian Development Agency
Polish Agency for Foreign Investment
CzechInvest
Investment & Trade Development Agency
National Economic and Development Authority
The Virtual Alliance of Russian information technology associations and companies
La Asociación Mexicana de la Industria de Tecnologías de Información.

Shared Services

The Shared Services & Outsourcing Network