"Some of India's offshoring giants are offshoring themselves, fueling the next round, and U.S. firms are joining in", says Kerry A. Dolan, in Forbes.com. What do you think of that?
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The 2006 Offshore Customer Management International Conference will appeal to companies already engaged in offshore deployments but looking for mature and detailed assessments of new deployments, hot locations and emerging trends. Those new to offshore contact centres and BPO will be able to experience the realities of offshoring at first hand and network with the world's offshoring community.
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