Amicus, Britain's biggest private sector union is warning that a new wave of offshore outsourcing is about to take place in the finance sector, despite a growing crisis in the Indian labour market and continued inactivity in developing the UK's knowledge economy.

The 2006 Offshore Customer Management International Conference will appeal to companies already engaged in offshore deployments but looking for mature and detailed assessments of new deployments, hot locations and emerging trends. Those new to offshore contact centres and BPO will be able to experience the realities of offshoring at first hand and network with the world's offshoring community.






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