Analysts at UBS say that Russia has significant potential for high-end offshoring, while Poland has growth prospects in the BPO market, writes NewRating.

The 2006 Offshore Customer Management International Conference will appeal to companies already engaged in offshore deployments but looking for mature and detailed assessments of new deployments, hot locations and emerging trends. Those new to offshore contact centres and BPO will be able to experience the realities of offshoring at first hand and network with the world's offshoring community.