French businesses are becoming sceptical about the cost benefits of offshoring, the practice of moving work to cheaper overseas locations. But companies believe investing in overseas markets can save jobs at home, wiites The Financial Times Ltd.

The 2006 Offshore Customer Management International Conference will appeal to companies already engaged in offshore deployments but looking for mature and detailed assessments of new deployments, hot locations and emerging trends. Those new to offshore contact centres and BPO will be able to experience the realities of offshoring at first hand and network with the world's offshoring community.