Visit our spanish editionAlsbridge, the Independent Advisors on Outsourcing, Shared Services and Offshoring, today publishes the findings from a recently completed Supplier Think-tank focused on the industry’s mainstream procurement process.
The findings suggest there is something very wrong with the traditional buying and contracting process, particularly in the more complex world of Business Process Outsourcing (BPO).
The 2006 Offshore Customer Management International Conference will appeal to companies already engaged in offshore deployments but looking for mature and detailed assessments of new deployments, hot locations and emerging trends. Those new to offshore contact centres and BPO will be able to experience the realities of offshoring at first hand and network with the world's offshoring community. 
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